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SLOVAKIA RING AGENCY, s.r.o., 800 Orechová Potôň, 930 02, Company ID 44 407 793, registered in the Commercial Register at Trnava District Court, Section: Sro, File No. 24378/T (hereinafter "SRA") hereby issues these Terms and Conditions (hereinafter "T&C") stipulating the relationship between the purchaser and the holder of tickets and gift certificates and SRA.

 

1. Definition of terms

  1.1    TICKET PURCHASER is any person or entity who purchases a Ticket using the Service (Section 1.3 herein) from www.slovakiaring.sk; a Ticket Purchaser can only be a Registered User (Section 1.7 herein).

  1.2    GIFT CERTIFICATE PURCHASER is any person or entity who purchases a Gift Certificate using the Service from www.slovakiaring.sk; a Gift Certificate Purchaser must be a Registered User.

  1.3    SERVICE is a separate electronic means of ordering, selling and distributing Tickets and Gift Certificates from www.slovakiaring.sk.

  1.4    TICKET HOLDER is a natural person who applies all rights associated with a Ticket with SRA.

  1.5    GIFT CERTIFICATE HOLDER is a natural person who applies all rights associated with a Gift Certificate with SRA.

  1.6    POTENTIAL CUSTOMER is a natural person interested in purchasing a Gift Certificate or Ticket using the Service.

  1.7    REGISTERED USER is a natural person interested in purchasing a Gift Certificate or Ticket using the Service and who has (according to Section 2.2 herein) created and activated an account as a Potential Customer for the purposes of using the Service if such account is not cancelled pursuant to Section 2.2 herein.

  1.8    EVENT is a motor sports, athletic, cultural or civic event for which the Service is used to sell Tickets and that is organised or hosted by SRA.

  1.9    PRODUCT is (always) a set of goods, services and other fulfilment provided or secured by SRA to individual persons inside the Slovakia Ring rack track complex in Orechová Potôň (hereinafter "Race Complex") which can be purchased using a Gift Certificate sold using the Service.

  1.10  TICKET is confirmation providing the Holder with access (always a one-time access) to a related Event. A Ticket is only valid for the related Event and cannot be used for any other Event. The current prices of Tickets are published online at www.slovakiaring.sk.

  1.11  GIFT CERTIFICATE is poof of payment of the face value of the Gift Certificate and facilitates the payment of the Product indicated on the Gift Certificate for the Holder as an off-set (paid when purchasing the Gift Certificate) against the price for the Product specified on the Gift Certificate.
A Gift Certificate must be redeemed in full and at once when it is for a one-time Product (for instance completing a single individual driving session) for the Product defined in the Gift Certificate.
A Gift Certificate can be redeemed repeatedly and several times over if applicable for repeated use of a given product (for instance completing multiple individual driving sessions) for the price of the Product as defined in the Gift Certificate.

A Gift Certificate cannot be redeemed for cash. A Gift Certificate is non-refundable and cannot be exchanged. The Gift Certificate holder is obliged to respect the conditions for using the Gift Certificate on the Gift Certificate itself.

 

2. Ordering and Paying for Tickets and Gift Certificates

  2.1    Tickets and Gift Certificates can be purchased using the Service from www.slovakiaring.sk.

  2.2    Potential Customers can use the Service as follows:

    2.2.1   Accessing the Service requires the Potential Customer register by completing the registration form in a truthful manner containing: the Potential Customer's identification (first and last name) and working email address, phone contact and password selected by the Potential Customer (creation of the Potential Customer's account);

The Potential Customer must then review and agree to these T&C and choose to receive or not to receive news and promotions related to the Race Complex or SRA.

    2.2.2   An email is then sent to the provided email address with a link that is used to complete the Potential Customer's registration and activate the Potential Customer's account, whereby the Potential Customer becomes a Registered User.

    2.2.3   Subsequent access to the Service requires login data comprised of the Potential Customer's email address and the password.

SRA retains the right to cancel a Registered User's account (registration) without providing a reason.

  2.3    Step-by-step process for accessing the Service, ordering and paying for Tickets:

1/  The Registered User selects an Event and seating in the Events menu;

   2/  The Registered User selects the number of Tickets for the Event and seating;

   3/  The Registered User confirms the selections made in 1/ and 2/ above and purchases the Tickets by pressing the "Buy online" button; a summary of the type, number and price of the Tickets selected by the Registered User is shown along with payment instructions for the selected Tickets. The Registered User then is provided the opportunity to change the selected Tickets in this step.

   4/  Clicking on "Pay online" transfers the Registered User to the website of the selected bank's payment portal (hereinafter "bank") in order to complete payment for the Tickets shown in the summary in 3/ above.

   5/  The Registered User may use an accepted payment card to complete payment for the Tickets. Payments are considered complete at the moment SRA receives confirmation from the bank that the given amount has been paid. Payment for the Tickets results in the conclusion of an agreement between the Purchaser of the Tickets (Registered User who purchased the Tickets) and SRA on the basis of which SRA is obliged to deliver the purchased Tickets to the Ticket Purchaser (in the manner defined in 6/ below; hereinafter "Ticket Purchase Agreement").

   6/  Once payment is confirmed to SRA by the bank, the Purchaser/Registered User is redirected back to the Service and the Registered User's email address contained in their account information is sent an email containing confirmation of the purchased Tickets (hereinafter "Confirmation Email") and the purchased Tickets are sent as a PDF file to the Registered User's email address contained in their account information (if multiple Tickets are used, the Purchaser/Registered User shall be sent one Ticket in PDF format providing access to an Event for the number of persons equal to the number of Tickets purchased by the Registered User within a single login session to the account [hereinafter "Group Ticket"]). A Ticket sent to the Registered User or Ticket Purchaser to an email address includes the name of the Event, date of the Event, starting time of the Event, site of the Event, number and other markings of the seating, number of Tickets (in the case of a Group Ticket), the price of the Ticket, identification of the Event's organiser and the identification number of the Ticket.

  2.4    Step-by-step process for accessing the Service, ordering and paying for Gift Certificates:

   1/  The Registered User selects the type of Gift Certificate from the selection of Products; only one Gift Certificate can be purchased per login;

   2/  Once a Gift Certificate is selected, the Registered User confirms the selection and willingness to purchase the Gift Certificate using the "Buy online" button; this is followed by a summary of the details on the type and price of the Gift Certificate the Registered User wants to buy and instructions to pay for the selected Gift Certificate.

   3/  Clicking on "Pay online" transfers the Registered User to the website of the selected bank's payment portal (hereinafter "bank") in order to complete payment for the Gift Certificate shown in the summary in 2/ above.

   4/  The Registered User may use an accepted payment card to complete payment for the Gift Certificate. Payments are considered complete at the moment SRA receives confirmation from the bank that the given amount has been paid. Payment for the Gift Certificate results in the conclusion of an agreement between the Purchaser of the Gift Certificate (Registered User who purchased the Gift Certificate) and SRA on the basis of which SRA is obliged to deliver the purchased Gift Certificate to the Gift Certificate (hereinafter only "Gift Certificate Purchase Agreement").

   5/  Once payment is confirmed to SRA by the bank, the Purchaser/Registered User is redirected back to the Service and the Registered User's email address contained in their account information is sent an email containing confirmation of the purchased Tickets (hereinafter "Confirmation Email") and the purchased Gift Certificate is sent as a PDF file to the Registered User's email address contained in their account information. A Gift Certificate sent to a Registered User or Purchaser to their email address contains: the name of the Gift Certificate, the general specification of the Gift Certificate, the purchase date of the Gift Certificate and its valid term, an identification number for the Gift Certificate and the conditions for redeeming the Gift Certificate.

  2.5    All Ticket and Gift Certificate payments involve non-cash transactions (Section 2.3.5 and Section 2.4.4 herein).

  2.6    In order to redeem a Ticket, the Ticket Holder must furnish a printed version of the Ticket to an SRA representative (printed version of the electronic Ticket sent to the Purchaser/Registered User pursuant to Section 2.3.6 herein); the Ticket cannot be reused after entering the Event and verifying the Ticket identification number. SRA shall only furnish access to an Event based on a Ticket with a specific identification number, which must be verified before any such access is granted. Repeated submission of the Ticket or a copy of a Ticket or another printed version of a Ticket does not entitle the holder to access to Event, regardless of who furnished the actual Ticket. With respect to a Group Ticket, the Holder of the Group Ticket will be provided with a requisite number of entrance bracelets (which allow the wearers to gain access to the Event) and the Holder of the Group Ticket is then entitled to furnish these bracelets to whomever they choose.

A Ticket that is damaged or dirty to such an extent that the identification number cannot be verified upon submission is invalid and its Holder will not be provided entry to the Event.

  2.7    In order to redeem a Gift Certificate, the Gift Certificate Holder must furnish a printed version of the Gift Certificate to an SRA representative (printed version of the electronic Gift Certificate sent to the Purchaser/Registered User pursuant to Section 2.4.5 herein); the Gift Certificate cannot be reused after verifying the Gift Certificate identification number and furnishing the specific Product. SRA shall only furnish the Product on the basis of a Gift Certificate with a specific identification number that must be applied and verified before any Product is provided under the condition that the Gift Certificate Holder meets the conditions for furnishing the Product as defined in the Gift Certificate. Repeated submission of the Gift Certificate or a copy of a Gift Certificate or another printed version of a Gift Certificate does not entitle the holder to the Product, regardless of who furnished the actual Gift Certificate. A Gift Certificate that is damaged or dirty to such an extent that the identification number cannot be verified upon submission is invalid and its Holder will not be furnished with the Product.

  2.8    No purchased Ticket or Gift Certificate can be returned or exchanged for another Ticket or for cash, except in the cases stipulated in Section 3.3 herein.

  2.9    A consumer (Ticket/Gift Certificate Holder) cannot withdraw from an agreement, the subject of which is providing accommodation services for purposes other than accommodation, the transport of goods, the rental of cars, the catering services or providing any other services related to free-time activities and according to which the seller undertakes to provide these services in the agreed time or within the agreed deadline (Ticket Purchase Agreement or Gift Certificate Purchase Agreement) pursuant to the provisions of Section 7 (6) (k) of Act No. 102/2014 Coll. on Consumer Protection in Remotely Concluding Agreements and Contract.

 

3. Rights and Duties of Ticket Owners

  3.1    A Ticket Holder is authorised to use a Ticket for one-off access to the Event for which it was purchased (with the exception of permanent passes, i.e. Tickets for Events lasting one or more days). When leaving the site of the Event, the Ticket is no longer valid (with the exception of permanent passes) unless SRA explicitly defines otherwise for the specific Event.

  3.2    Furnishing a Ticket upon entry to an Event is an expression of the Ticket Holder's agreement with SRA's instructions at the site of the Event and all related conditions.

  3.3    The Ticket Purchaser is obliged to check the Ticket and all details contained on the Ticket immediately after delivery (after receiving the electronic version of the Ticket). Any errors must be notified by the Ticket Purchaser immediately as follows:

    3.3.1   If a Ticket contains errors (if specific details are missing or incorrect details are listed, a different Event is identified, etc.), the Ticket Purchaser is obliged to announce such errors to SRA in writing by sending in a claim (along with a forwarded copy of the Confirmation Email with the electronic version of the Ticket in the claim) to info(at)slovakiaring.sk.

    3.3.2   SRA shall respond to the Ticket Purchasers claim via email within 7 working days of receipt of the claim in the case of any claims filed via email or delivered in writing. SRA shall send the Purchaser a new Ticket to the Purchasers/Registered User's email if the claim is honoured.

  3.4    The general instructions and conditions defined by SRA for the given Event apply to each and every Event.

  3.5    The services provided at an Event and their use may be restricted by poor weather conditions, as a result of other circumstances related to the given time of year, technical problems, issues related to an awarded license or other permit, the health of the performers, etc. SRA reserves the right to change the Event and its schedule. SRA shall notify Ticket Purchasers of any changes, cancellations and replacement dates for an Event as well as the time and place at which tickets will be refunded using the "News" section of the www.slovakiaring.sk website in the event of major restrictions on a specific Event. A Ticket Purchaser has no right to any compensation or discount from the price of a Ticket if he or she participated in the Event or attended the replacement date for the Event; likewise the Ticket Purchaser has no claim to compensation for any costs (transportation to the site of the Event, accommodation, meals, etc.). A Ticket Purchaser (or Ticket Holder) has no claim to any compensation or discount from the price of a Ticket for any change in the schedule of an Event.

  1.6    If an Event is cancelled, the face value of the Ticket will only be refunded on the basis of a request from the Purchaser delivered via email to info(at)slovakiaring.sk or in writing to the address of SRA's registered office within 30 days from receipt of notice that the Event has been cancelled (a request for a refund must include the identification number of the ticket involved in such refund). A refund will be issued within an appropriate term or paid exclusively to the account associated with the payment card used to pay for the specific Ticket on the basis of a refund request.

  3.7    SRA is responsible for defects in Products provided on the basis of a properly redeemed Gift Certificate. If SRA honours a claim applied in writing, the Gift Certificate Purchaser shall be provided a requisite discount from the price of the Gift Certificate (excluding value-added tax) corresponding to the nature and extent of such defects (funds shall be paid exclusively to the account associated with the payment card use to pay for the specific Gift Certificate) or provide the Purchaser with a substitute service or Product of comparable value if the seriousness of such defect warrants.

 

4. Final Provisions

  4.1    The T&C as well as the rights and obligations based on these T&C or on the purchase of a Ticket or Gift Certificate are subject to Slovak law, specifically the provisions of Act No. 513/1991 Coll., the Commercial Code (includes contractual matters that do not fall under those defined in Section 261 of the Commercial Code) and the provisions of Section 663 et seq. of Act No. 40/1964 Coll. the Civil Code (pursuant to the provisions of Section 261 (6) of the Commercial Code). The Parties have agreed that these provisions (and requisite portions thereof) represent an agreement pursuant to the provisions of Section 262 (1) of Act No. 513/1991 Coll., the Commercial Code. 

  4.2    The Registered User agrees to the processing of his or her data as contained in the reservation form in the following manner: recording and storage of such data (contained in the registration form) in SRA's information system, processing of such data to fulfil the contract and the rights and duties of the parties associated with purchasing a Ticket or Gift Certificate and for use by SRA for direct marketing purposes.

  4.3    SRA is authorised to unilaterally modify these T&C whereby the Registered User, Purchaser and Holder are all bound to the T&C valid at the time payment was made for the Ticket or Gift Certificate. The new T&C enter into force and replace the previous T&C from the date of their publication at www.slovakiaring.sk or from the effective date included in the new T&C, whichever of these two events occurs later.

  4.4    These T&C enter into force on 1 October 2014.

  4.5    Disputes or disagreements as to the interpretation of these T&C shall be resolved through mutual negotiations. If a mutually acceptable agreement cannot be reached, the dispute shall be resolved by Slovak courts with applicable jurisdiction.

  4.6    If any individual provisions (or portions thereof) in these T&C are or become invalid, such fact has no impact on the validity of the remaining provisions (or portions thereof) herein.

 

In Orechová Potôň, 1 October 2014.

SLOVAKIA RING AGENCY, s.r.o.